SportsFlow.ai
Effective Date: December 15, 2025
Please read these terms carefully before using SportsFlow. By using our services, you agree to be bound by these terms.
Welcome to SportsFlow.ai. These Terms of Use govern your access to and use of the SportsFlow.ai platform, including our website, mobile applications, AI-powered performance analysis tools, and coaching services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Statement.
If you do not agree to these Terms, you may not access or use the Services. If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
These Terms constitute a legally binding agreement between you and SportsFlow.ai. Please read them carefully.
SportsFlow.ai provides an AI-powered rowing performance platform that combines wearable data analysis with human coaching expertise. Our Services include:
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
You must be at least 13 years old to use the Services. If you are between 13 and 18 years old, you represent that you have obtained parental or guardian consent to use the Services. We recommend parental involvement in account setup and monitoring for users under 18.
We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including if we believe you have violated these Terms. You may terminate your account at any time through your account settings or by contacting our support team.
SportsFlow.ai offers various subscription plans with different features and pricing tiers. Subscription details, including features, limitations, and pricing, are available on our website and are subject to change. We will provide notice of material changes to subscription plans.
Subscription fees are billed in advance on a recurring basis (monthly, quarterly, or annually, depending on your selected plan). You authorize us to charge your designated payment method for all subscription fees. If automatic billing fails, we will notify you and may suspend your access to the Services until payment is received.
We reserve the right to modify subscription pricing at any time. Price changes will not affect your current subscription period but will apply upon renewal. We will provide at least 30 days' notice before any price increase takes effect.
Subscription fees are generally non-refundable. However, we may offer refunds at our sole discretion in cases of service failure, billing errors, or other exceptional circumstances. Refund requests must be submitted within 30 days of the charge in question.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will retain access to the Services until the end of the paid period. No partial refunds will be provided for early cancellation.
We may offer free trial periods or promotional pricing from time to time. Free trial users must provide payment information and will be automatically charged the applicable subscription fee at the end of the trial period unless the subscription is cancelled before the trial ends. Promotional pricing terms will be specified at the time of the offer.
You retain ownership of all content you submit to the Services, including performance data, training logs, communications with coaches, videos, photos, and other materials ("User Content"). By submitting User Content, you grant SportsFlow.ai a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely to provide and improve the Services.
Your performance data, biometric information, and training metrics are valuable and sensitive. We will handle this data in accordance with our Privacy Statement. You consent to our use of anonymized, aggregated performance data for research, platform improvement, and industry insights, provided such data cannot be used to identify you personally.
You are solely responsible for your User Content and the consequences of sharing it through the Services. You represent and warrant that you own or have the necessary rights to all User Content you submit and that your User Content does not violate any third-party rights or applicable laws.
We reserve the right, but have no obligation, to monitor, review, or remove User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. We may remove or disable access to any User Content at any time without notice.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
Violation of these prohibited uses may result in immediate termination of your account and access to the Services, and we may pursue legal action as appropriate.
The Services, including all software, algorithms, designs, text, graphics, logos, images, audio, video, and other content (excluding User Content), are owned by SportsFlow.ai or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes. This license does not include any right to: (a) resell or commercial use of the Services; (b) collection and use of any product listings, descriptions, or prices; (c) derivative use of the Services; (d) downloading or copying of account information; or (e) use of data mining, robots, or similar data gathering and extraction tools.
SportsFlow.ai and related logos, designs, and phrases are trademarks or service marks of SportsFlow.ai. You may not use these marks without our prior written consent. All other trademarks appearing on the Services are the property of their respective owners.
If you provide us with any feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant us an unlimited, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation to you.
The Services may integrate with or contain links to third-party services, including wearable devices, fitness tracking platforms, and payment processors. These third-party services are governed by their own terms and privacy policies. We are not responsible for the content, functionality, or practices of any third-party services. Your use of third-party services is at your own risk, and you should review their terms and policies before use.
When you connect third-party devices or services to SportsFlow.ai, you authorize us to access and use data from those services in accordance with our Privacy Statement and these Terms. You may revoke this authorization at any time through your account settings.
THE SERVICES ARE NOT INTENDED TO PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. The information, recommendations, and coaching provided through the Services are for general informational and educational purposes only. Always consult with a qualified healthcare provider before beginning any exercise program, making changes to your training regimen, or if you have any concerns about your health.
Physical activity, including rowing and athletic training, carries inherent risks of injury. By using the Services, you acknowledge these risks and agree that you are voluntarily participating in athletic activities at your own risk. You should discontinue exercise and seek medical attention if you experience pain, dizziness, shortness of breath, or other concerning symptoms.
While we strive for accuracy, performance data collected from wearable devices and analyzed by our AI algorithms may contain errors or inaccuracies. Performance metrics, training recommendations, and coaching advice should not be solely relied upon for making health or training decisions. Use your own judgment and consult with qualified professionals.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR DATA PROVIDED THROUGH THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPORTSFLOW.AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO SPORTSFLOW.AI IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless SportsFlow.ai, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your User Content; (d) your violation of any rights of another party; or (e) your violation of any applicable laws or regulations.
If you have a dispute with SportsFlow.ai, you agree to first contact us and attempt to resolve the dispute informally by contacting our support team at support@sportsflow.ai. We will attempt to resolve disputes in good faith.
If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in California, and judgment on the arbitration award may be entered in any court having jurisdiction. Each party shall bear its own costs and expenses, including attorneys' fees.
YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND SPORTSFLOW.AI INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.
Notwithstanding the foregoing, either party may seek equitable relief (such as injunctive relief or specific performance) in any court of competent jurisdiction for violations of intellectual property rights or confidentiality obligations.
You may terminate your account and stop using the Services at any time by following the account closure procedures in your account settings or by contacting our support team. Termination will not relieve you of any obligations to pay outstanding fees.
We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
Upon termination of your account, you will lose access to the Services and any data stored in your account. We may delete your data in accordance with our data retention policies as described in our Privacy Statement. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email, through the Services, or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.
If you do not agree to the modified Terms, you must stop using the Services and may terminate your account. The effective date of the current Terms is indicated at the top of this document.
These Terms, together with our Privacy Statement and any other policies referenced herein, constitute the entire agreement between you and SportsFlow.ai regarding the Services and supersede all prior agreements and understandings, whether written or oral.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in California, and you consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision shall be null and void.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
These Terms are for the benefit of, and enforceable by, only you and SportsFlow.ai. No third party shall have any right to enforce any provision of these Terms.
We may provide notices to you via email to the address associated with your account or through the Services. You agree that electronic notices satisfy any legal communication requirements. Notices to SportsFlow.ai should be sent to the address provided in the Contact Information section below.
If you have questions about these Terms or the Services, please contact us:
SportsFlow.ai Legal Team
Email: legal@sportsflow.ai
Support: support@sportsflow.ai
Website: https://sportsflow.ai
By using SportsFlow.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.